Our Services

Full Service Villa Team

At Casa Mateo Villa, our trained Balinese staff offers superior personalized service catering to your needs. We provide a wide variety of services, including daily breakfast served privately in your villa, detailed information about the villa and Bali, and organizing meals or massage & spa treatments. Guests are assured of an idyllic holiday experience as we endeavor to meet all needs and desires.

Villa Manager

The Villa Casa Mateo Manager is responsible for the overall operation of Villa Casa Mateo, including staffing, special requests, and ensuring guest satisfaction. Guests can reach the manager 24 hours a day.

Chef

Our Chef at Villa Casa Mateo has developed a wonderful in-house menu of restaurant-standard cuisine. The Chef will be happy to accommodate any special dietary requirements or needs. Dinner parties and events can also be catered to upon request.

Villa Attendant

Villa Attendants are responsible for maintaining a high standard of cleanliness and tidiness at Villa Casa Mateo. They are also on hand to assist the cook in the preparation and serving of guest meals.

Chauffeur

The chauffeur is on standby for guests for up to eight consecutive hours every day. Additional vehicles and drivers can be arranged if necessary. Please let us know of any specific requirements in your booking request.

Security

The villa is guarded 24 hours a day to ensure the security of the guests and villa property. Additionally, the property features its own main entrance with a private swimming pool.